FEATURE: CRM
A CRM Made
for the Channel
Generic CRMs weren’t built with MSPs and vendors in mind. But we are. GlassHive’s CRM helps IT teams manage prospects, pipeline, and partner relationships with tools, features, and content tailored to the channel.
Sales & Marketing Made Simple & Fun
With GlassHive, your team can hit the ground running. It’s easy to use with no complicated setup, featuring ready-to-use sales tools, smart contact organization, and simple lead management.
Clarity That Drives Confidence
See what’s working and where to focus. GlassHive’s dashboards and visual widgets give you real-time visibility into your pipeline, campaigns, and performance. No guesswork, just data you can act on.
Connected Where It Counts
GlassHive connects with the tools IT teams need such as PSAs like ConnectWise and Kaseya, Google Analytics for insights, and live distributor pricing from Ingram Micro and TD SYNNEX. Everything stays in sync, so your team can move faster with accurate, real-time data.
Automate the Busywork
Move faster with sales automation that eliminates the busywork. GlassHive makes it easy to launch bulk email campaigns, build nurture email journeys, and automate follow-ups. Use magic branding to save time and keep everything on brand.
Unlock Upsell Opportunities
Easily spot upsell opportunities with a visual client solution roadmap that shows what each client has and what they still need. Combined with a clear Kanban-style pipeline, your team can focus on deals that drive revenue.
Every Interaction. One Place.
Track every interaction with contacts and companies in one place. From notes and tasks to marketing engagement and deal progress, you get a complete picture that keeps your team aligned and conversations consistent.
Meet Your CRM’s New MVP: WOLI
Meet WOLI, your AI-powered assistant that helps you work smarter. From automated follow-ups and reminders to personalized outreach and real-time insights, WOLI makes it easier to connect with customers and keep your sales and marketing moving forward—without the manual effort.
Where MSP Sales, Marketing, and Service Connect
Simplify sales
and marketing
Keep Teams
Aligned
Real Time
Insights
Automate
Follow-Ups
How to Use CRM
Why MSPs Choose GlassHive for CRM
68%
of MSPs say poor CRM adoption slows down their sales process
62%
of MSPs use more than three separate tools to manage contacts, pipeline, and communications
45%
more time is spent on manual sales tracking by MSPs without an integrated CRM
Why MSPs Love GlassHive
"Before we started using GlassHive, we had a very complicated and expensive CRM. We would actually have to customize all the pieces that we would get from vendors, dream it up ourselves, and try to figure out how to build that campaign; it took weeks. GlassHive helped us simplify the marketing process by giving us templates and assets we can get from vendors.”
Michael Goldstein
LANInfoTech
“At the end of the day, I just don’t know why you wouldn’t. If you have an existing CRM, GlassHive is the one where you want to be at least dipping your toes into it at the same time and follow along with the progression and have access to those just stellar materials.”
Sam Sapp
LockBaud
“If you’re looking for an all-in-one tool to help your business grow, you need to try out GlassHive. This CRM will allow you to market to your company contact list and create sales in a convenient way.”
Callie Andres
Capital Technology Group
