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Trust Center

Security, privacy, and compliance you can rely on.

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Security at GlassHive

Enterprise-Grade Infrastructure

GlassHive is hosted on secure, industry-leading cloud infrastructure with built-in redundancy, continuous monitoring, and hardened protections against unauthorized access.

Data Encryption

In transit: All data is encrypted using TLS 1.2+
At rest: AES-256 encryption protects all stored data

Access control: RBAC and least-privilege principles  applied across all systems


Incident Response

We maintain a formal incident response plan with 24/7 alerting, rapid escalation procedures, and customer notification workflows to ensure transparency and swift remediation.

Our Compliance Standards

GlassHive is committed to meeting the highest global security and privacy standards.
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ISO 27001 Certified

We maintain a certified Information Security Management System (ISMS) aligned with ISO 27001, demonstrating strong governance, risk management, and operational security controls.
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GDPR Compliant

GlassHive complies with the EU General Data Protection Regulation (GDPR) and offers data processing agreements (DPAs), data access tools, and privacy-by-design practices to support customers’ regulatory needs.

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SOC 2 Type II

Our SOC 2 Type II report validates that our security controls operate effectively over time, ensuring trust in our operational security, data protection, and system reliability.
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US Data Privacy Framework (US DPF)

GlassHive participates in the EU–U.S. Data Privacy Framework, ensuring lawful and secure transfer of personal data from the EU to the United States.

Data Ownership & Control

You maintain complete ownership of your data at all times. Any access is carefully restricted to authorized personnel and select partners, solely to support service delivery and continuous improvement.

Privacy Policy & Documentation

To learn more, read our policies and documentation.

Subprocessors

We maintain a list of approved subprocessors and notify customers before changes take effect.

Platform Reliability

99.9%
Uptime Commitment

Our infrastructure is built for resilience and scalability, with automated failover and proactive monitoring.

Backups & Disaster Recovery

Geographically redundant storage and point-in-time-restore ensure continuity and rapid restoration when needed.

Request Compliance Documentation

Need our SOC 2 report, ISO certificate, DPA, or security questionnaire?

Report a
Vulnerability

 If you believe you’ve found a vulnerability, please contact our team.
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A Platform Designed Around
IT Channel Needs

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Built specifically for MSPs and IT Solution Providers

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Faster campaign launches with less effort

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One platform instead of multiple disconnected tools

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Clear visibility into sales and marketing performance

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Easy adoption for teams without dedicated marketing staff

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An ecosystem that promotes interaction with MSPs and 
IT Vendors

Target Icon

Built specifically for MSPs and IT Solution Providers

Target Icon

Built specifically for MSPs and IT Solution Providers

Rocket Icon

Faster campaign launches with less effort

Website Icon

One platform instead of multiple disconnected tools

Chart Icon

Clear visibility into sales and marketing performance

High Five Icon

Easy adoption for teams without dedicated marketing staff

Lightbulb Icon

An ecosystem that promotes interaction with MSPs and 
IT Vendors

Target Icon

Built specifically for MSPs and IT Solution Providers

Rocket Icon

Faster campaign launches with less effort

Website Icon

One platform instead of multiple disconnected tools

Chart Icon

Clear visibility into sales and marketing performance

High Five Icon

Easy adoption for teams without dedicated marketing staff

Lightbulb Icon

An ecosystem that promotes interaction with MSPs and 
IT Vendors

Target Icon

Built specifically for MSPs and IT Solution Providers

Rocket Icon

Faster campaign launches with less effort

Website Icon

One platform instead of multiple disconnected tools

Chart Icon

Clear visibility into sales and marketing performance

High Five Icon

Easy adoption for teams without dedicated marketing staff

Lightbulb Icon

An ecosystem that promotes interaction with MSPs and 
IT Vendors

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